At Glonvo, we are committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website or interacting with our services. By accessing and using Glonvo, you consent to the terms outlined in this policy.

Information We Collect:

1. Personal Information: When you create an account or make a purchase on Glonvo, we may collect personal information such as your name, email address, shipping address, and payment details. This information is necessary for order processing, delivery, and customer support.

2. Usage Information: We may collect non-personal information about your interactions with our website, including your IP address, browser type, device information, and browsing patterns. This data helps us analyze website performance, improve user experience, and ensure the security of our platform.

3. Cookies: Glonvo uses cookies, which are small text files stored on your device, to enhance your browsing experience and provide personalized features. Cookies enable us to remember your preferences, analyze traffic patterns, and deliver relevant content and advertisements. You have the option to disable cookies through your browser settings, although this may affect certain website functionalities.

How We Use Your Information:

1. Order Processing and Delivery: We use your personal information to process and fulfill your orders, communicate shipping updates, and provide customer support related to your purchases.

2. Improving User Experience: We analyze usage data and website metrics to optimize our website’s performance, enhance user experience, and personalize your interactions with Glonvo.

3. Marketing and Communications: With your consent, we may use your email address to send promotional offers, newsletters, and updates about new products, events, or exclusive discounts. You can opt-out of these communications at any time by following the unsubscribe instructions included in each email or by contacting our customer support.

4. Security and Fraud Prevention: We employ industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. In cases of suspected fraudulent activities, we may use your information to investigate and prevent potential fraud or unauthorized transactions.

Sharing Your Information:

We respect your privacy and do not sell, rent, or disclose your personal information to third parties for their marketing purposes. However, we may share your information with trusted service providers and business partners who assist us in operating our website, delivering products, or providing essential services. These parties are obligated to maintain the confidentiality and security of your information.

Legal Obligations:

Glonvo may be required to disclose your personal information when legally compelled to do so by governmental or regulatory authorities, court orders, or to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Retention:

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely dispose of it.

Your Rights:

You have the right to access, update, or delete your personal information held by Glonvo. If you wish to exercise these rights or have any concerns about your privacy, please contact our customer support, and we will assist you accordingly.

Updates to Privacy Policy:

We reserve the right to modify or update this Privacy Policy from time to time. Any changes will be reflected on this page, and we encourage you to review this policy periodically for any updates.

Contact Us:

If you have any questions, comments, or concerns regarding this Privacy Policy or our privacy practices, please contact our customer support.

By using Glonvo, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.