Thank you for choosing Glonvo as your go-to destination for gaming products. This Shipping Policy outlines important information about our shipping process and delivery options. Please read this policy carefully to understand how we handle shipping and delivery of your purchases.

Processing Time:

Once your order is placed, our dedicated team at Glonvo will work diligently to process and prepare your items for shipment. Please allow 1-3 business days for order processing, although we strive to process orders as quickly as possible.

Shipping Methods and Delivery:

Glonvo partners with reputable shipping carriers to ensure reliable and timely delivery of your gaming products. The available shipping options will be presented to you during the checkout process, and the estimated delivery times will be provided based on your location.

Please note that delivery times may vary depending on factors such as product availability, destination, and unforeseen circumstances (e.g., weather conditions, customs clearance delays). While we make every effort to deliver your order within the estimated timeframe, Glonvo cannot guarantee specific delivery dates.

Shipping Costs:

The shipping costs for your order will be calculated based on the total weight of the items, the shipping method selected, and your delivery address. The shipping charges will be displayed during the checkout process, allowing you to review and confirm the total cost before finalizing your purchase.

International Shipping:

Glonvo is proud to offer international shipping to customers worldwide. However, please be aware that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and may vary depending on local regulations. We recommend contacting your local customs office for more information about potential charges before placing an international order.

Order Tracking:

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package. You can use this information to monitor the progress of your delivery and estimate its arrival.

Incomplete or Incorrect Address:

Please ensure that you provide accurate and complete shipping information during the checkout process to avoid any delays or delivery issues. Glonvo will not be responsible for any shipping delays, misdeliveries, or non-deliveries caused by incorrect or incomplete address information provided by the customer.

Order Modifications or Cancellations:

If you need to modify or cancel your order after it has been placed, please contact our customer support as soon as possible. We will make every effort to accommodate your request; however, please note that order modifications or cancellations may not be possible once the order has been processed or shipped.

Damaged or Lost Shipments:

In the rare event that your order arrives damaged or is lost during transit, please contact our customer support immediately. We will work with you to resolve the issue and initiate a claim with the shipping carrier, if necessary. Please retain all packaging materials and provide any requested information to assist with the investigation process.

Please note that Glonvo is not liable for any damage or loss that occurs after the order has been successfully delivered to the provided shipping address.

If you have any questions or need further assistance regarding our shipping policy, please contact our customer support, and we will be happy to help.